Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and it also allows us to improve the site. By continuing to browse the site, you are agreeing to our use of cookies. “Cookies” are pieces of information that are placed on an individual’s computer hard drive to enable the individual to more easily communicate and interact with the Website and Client Portal. We may use cookies to customise Your experience on the Website and Client Portal. We may also use cookies to record how many times a user has visited the Website and Client Portal and what pages or information the user has accessed. You may, however, disallow receiving cookies at any time by activating the setting in Your web browser which allows You to refuse the setting of cookies. Unless You have adjusted Your browser setting so that it will refuse cookies, our system will issue cookies when You log on to our Website or Client Portal. It is not our intention to use cookies to retrieve information that is unrelated to the Website or Client Portal or Your interaction with the Website or Client Portal. By using the Website and Client Portal, You agree that We may use certain cookies as set out in the “Cookie Policy” below.
‍

We use the following cookies:

‍Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences.

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

One example of third party cookies that might be used includes Google Analytics and sharing tools.

The Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies (text files placed on your computer) to help website operators analyse how users use the site. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

This Website also uses sharing tools. Sharing tools allow you to share content through social networks such as Facebook or Twitter. When you use one of these buttons, the social networking site may place a cookie on your computer. This would be a third-party cookie set by the social networking site. (If you have any questions about the use of these third-party cookies, you should check the relevant social networking site’s cookie policy).

This website makes use of Google Ads Retargeting .Google Ads Remarketing is a Remarketing and behavioural targeting service provided by Google. It connects the activity of www.spring-im.com with the Ads advertising network. We use Google Ads Remarketing to advertise Spring IM throughout the Internet. Ads remarketing displays relevant ads to you based on pages of Spring IM that you have viewed. It does this by placing a cookie on your machine. Importantly this cookie does not in anyway identify you or give us access to your computer. The cookie allows us to show you relevant adverts across the Google Advertising Network based on your previous browsing of www.spring-im.com. You can opt out of Google Ads Remarketing by visiting http://www.google.com/settings/ads You can opt out of all third party cookie advertising by visiting http://www.networkadvertising.org/choices/

This website also makes use of Facebook Retargeting. Facebook retargeting is a retargeting and behavioural targeting service provided by Facebook. Facebook retargeting displays relevant advertisements to you based on pages of the Spring IM website that you have viewed by placing a cookie on your computer. This cookie does not identify you or give us access to your computer. The cookie allows us to show you relevant advertisements across the Facebook Network based on your previous browsing of our website. Any data that we collect will be used in accordance with this Cookie Policy and our Privacy Policy and Facebook’s retargeting privacy policy. You can opt out of all third party cookie advertising by visiting http://www.networkadvertising.org/choices

This website uses Hotjar cookies. Hotjar uses cookies and other technologies to collect data on our users’ experiences and their behaviour whilst on our site (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and the devices they use to access our site (in particular device's IP address (captured and stored only in anonymised form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.